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Career Start

To give our Drivers and Warehouse Operatives the best possible start, we have designed a comprehensive induction programme to equip them with all the training they need to start delivering amazing service from day one.

The Career Start Programme

The Career Start Programme includes a week long classroom based induction. It covers all aspects of the role to ensure you have all the knowledge and skills you need to undertake your new role.

The content of the induction includes the following:

Day 1

  • Uniform & depot site tour
  • Site safety rules
  • Company history and brand awareness
  • Site Manager presentation - values & customer centricity
  • Manual Handling training

Day 2

  • Our services
  • International
  • Induction to technology we use

Day 3 - 5

  • Delivery processes
  • Guest speaker – Security, Quality, H&S
  • Defect and accident reporting
  • Central Customer Services
  • Driver knowledge quiz
  • Map reading
  • Depot messaging
  • Vehicle checks

Warehouse Career Start

Warehouse Career Start is a two-day induction programme specifically designed for Warehouse Operatives.

During the induction, new employees will be provided with the knowledge and tools required to successfully complete tasks relevant to their role and shift.

The courses are run locally which provides the opportunity for employees to contribute and add their experience to support the content of the programme.

The content of the induction includes the following:

Day 1

  • Company history & brand awareness
  • Values & customer centricity
  • Health & safety
  • Depot tour
  • Manual handling
  • Security

Day 2 (Dependent on role)

  • Depot processes
  • HR polices & procedures
  • Parcel presentation
  • Sortation operation & maintenance
  • Induction to technology we use

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