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Shift Manager - C&D

Shift Manager
Advertising Start Date:
03 Jan 2018
Advertising End Date:
04 Feb 2018
Vacancy Type:
Permanent - Full Time
Job Description

DPD is the UK’s leading time-critical parcel delivery carrier providing both national and international delivery services. We combine fantastic people, amazing service, innovative products and state of the art technology to deliver an incredible customer experience. As a multiple award-winning business, we’re recognised as one of the Sunday Times 30 Best Big Companies to work for and a great organisation to join!

Overview of Role

As the Collections and Delivery (C&D) Shift Manager, you’ll enjoy a business-critical role, working early mornings through to mid-afternoon, focusing on the smooth management of the C&D function/process.

Primarily working with and supervising franchised drivers, operating on a self-employed basis within the depot, your day to day responsibilities will involve:

 Ensuring all delivery & collection routes are properly set and that drivers scan and load their vans for delivery in a safe, timely and efficient manner
  • Maintaining on-going communication with drivers to resolve any issues
  • Ensuring adequate resources are to guarantee that any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies, as well as completing all documentation
  • Keeping your team of drivers (employed and self-employed) engaged, motivated and reliable, so that all productivity, operational and quality targets are fulfilled

Operating in an environment where working efficiently under pressure and at pace will be key to success, you should have a good level of people management experience, involving direct accountability and responsibility for motivating and leading a high performing team. In addition, we’ll also expect you to:

  • Be a good communicator, both written and verbal, with strong and decisive decision-making, problem solving and time management skills
  • Demonstrate high levels of resilience, self-motivation, flexibility and the ability to work on your own initiative
  • Have a good degree of computer literacy, as well as the ability to monitor performance and analyse data, along with the initiative to act accordingly
  • Be comfortable working within and adhering to set Key Performance indicators, spanning Transport, Health & Safety and Costs


Specific Requirements


You must hold a full driving licence and be willing to work across all 7 days. The roles will either be working Sunday to Thursday or Tuesday to Saturday. 


In return, you can look forward to an attractive remuneration package that includes an excellent basic salary, bonus and the chance to join a rapidly developing organisation, able to offer genuine career and personal development opportunities.

DPD actively promotes its Dignity at Work Policy.
If you would like to be part of this exciting opportunity with DPD, please click ‘Apply’ below. 

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