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Shift Manager

Location:
London City
Position:
Shift Manager
Salary:
Circa £31.5k + bonus + london weighting
Advertising End Date:
03 Sep 2018
Vacancy Type:
Permanent - Full Time
Job Description
About us

 DPD is the UK’s leading time-critical parcel delivery carrier providing both national and international delivery services. We combine fantastic people, amazing service, innovative products and state of the art technology to deliver an incredible customer experience. As a multiple award-winning business, we’re recognised a great organisation to join!

We are looking for highly motivated Shift Managers for our London City Depot who:

Thrive working within a pressured, fast paced and time-bound environment
Are comfortable work to strict KPI’s
Can effectively manage and motivate their teams
Are passionate about delivering a quality service
Demonstrate the DPD DNA of Respect, Accountability, Passion, Flexibility, Hard Work and Honesty

DPD operates across 7 days so you will need to be flexible to work 5 shifts from 7 to include weekends.

The Roles

AM Depot Shift Managers – Working Nights

Primarily responsible for ensuring that the Warehouse Operatives are engaged, well managed and fully organised, so that the unloading of lorries and the accurate sortation of parcels is achieved in a timely and efficient manner.

C&D Shift Managers – Early Morning to Afternoon

Primary focus will be the smooth management of the Collections & Delivery function/process. Supervising a team of franchised drivers who operate on a self-employed basis within the depot, you’ll ensure all delivery & collection routes are properly set and that drivers scan and load their vans for delivery in a safe, timely and efficient manner.

PM Depot Shift Manager – Afternoons to Evenings

Primarily responsible for overseeing the accurate processing of Collections and Returns and undertaking driver debriefs, as well as ensuring relevant systems and reports are analysed and updated in a timely manner and that inbound customer service queries are answered and dealt with successfully.

About you

To succeed in these roles, prior experience of managing teams within a parcel distribution or similarly related industry would be preferable and you’ll also need to:

Be a good communicator, both written and verbal, with strong and decisive decision-making, problem solving and time management skills
Demonstrate high levels of resilience, self-motivation, flexibility and the ability to work on your own initiative
Have a good level of computer literacy, as well as the ability to monitor performance and analyse data.

Specific Requirement

To be considered for this role you must have

The Right To Work in the UK – This will be checked
A full UK Driving Licence – this will be checked
No criminal convictions – this will be checked

Why DPD?

In addition to the competitive salary and bonus, DPD offers genuine personal development and career progression, as we actively encourage promotion from within and that's why so many of our managers began at the ground level of our company.