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Shift Manager

Location:
Southall
Position:
Shift Manager
Salary:
Circa £33k + Bonus + London Weighting
Advertising End Date:
15 Dec 2019
Vacancy Type:
Permanent - Full Time
Job Description

DPD is the fastest growing express parcel delivery company in the UK, with a turnover over £1 billion. Voted the nation’s favourite parcel carrier for the last 6 years, we have a very clear strategy to support our enviable position. We will deliver the best service, use the best technology and recruit and retain the best people in the industry.

We are currently recruiting a Shift Manager for our Southall Distribution Centre (UB2 4SE) to help strengthen our depot operations team and help them achieve ever-greater heights.

In this role you will be working closely with our self employed owner drivers (OD’s) and employed Drivers, building a strong rapport with them while keeping the drivers engaged and motivated throughout the year.

Other key accountabilities will be;

  • Ensuring all delivery & collection routes are properly set and that driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
  • Maintaining ongoing communication with drivers to resolve any issues
  • Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
  • Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
  • Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.

What we’re looking for

  • You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team ideally within a Transport setting.
  • You will have strong communication skills with the ability to inspire, motivate and manage team.
  • Decisive and effective decision-making, problem resolution and time management skills.
  • Demonstrate high levels of resilience, self-motivation and flexibility.
  • Excellent computer skills with the ability to use Google chrome applications
  • The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
  • You will be highly vigilant to any unscrupulous activity taking swift and appropriate action when required.

Job Specifics

You will have a comprehensive induction to DPD where we will go through the key processes that are required to make you a ‘rock star’.

This role will require you to work mornings through to afternoon. Our depots operate 365 days a year, therefore you will be required to cover any 5 shifts, which will include weekend working.

A full UK driving license is required for this role.

Remuneration

Your package will include a competitive salary and you will also be entitled to a competitive bonus scheme that is based on individual and company targets. You will also have access to some other fantastic optional benefits such as Cycle2Work Scheme, Dining Cards, Holiday trading and discounts and savings on 1000’s of retailers.

There is a culture of recognition and reward within DPD with long-service awards, a special recognition programme for those individuals that go above and beyond, the DPD Personality of the Year and an award ceremony at our annual company conference attended by over 1,000 delegates.